Contact Us

Contact Us
Category	Common Questions	Contact Information
Web Site Technical Questions	What browsers are supported? We support: • Internet Explorer version 6, & 7 • Safari versions 5.1 and newer • Chrome 23.0.1271.97 and newer • Firefox 17 and newer What do I do if I am using Internet Explorer 8 or newer? IE8 Use compatibility view. Select the broken green piece of paper by the address bar. Compatibility view will roll the browser mode back one level. IE9 and newer Choose F12 from the function keys. Scripting will open at the bottom of the page. Change the browser mode to Internet Explorer 7 standards. Note: Compatibility mode will not work as Compatibility view will only roll the browser mode back one level.
Participants/Members: COBRA, Individual Conversion, Retiree Billing, Direct Bill and State Continuation	After signing into https://uhcservices.com, access the Participant Guide in the Resources section, for more information about the website functions and administration regulations.	Phone: 866-747-0048 Email: cobra_kyoperations@uhc.com Mail: UnitedHealthcare Benefit Services P.O. Box 740221 Atlanta, GA 30374-0221
Participants/Members: Reimbursement Services (Flexible Spending Accounts, Dependent Day Care Accounts and Health Reimbursement Accounts)	How do I submit a claim? You may file a claim by mail or fax using the claim form on member.uhcbs.com. You may also be eligible to submit claims directly on the website. * This service is not available for all products. Where do I find more information about eligible expenses? http://www.myuhc.com/member/prefsaCalcExpenses.do?pagelink=eligibleHealthCare What is the definition of an eligible dependent? http://www.irs.gov/pub/irs-pdf/p502.pdf	Phone: 877-797-7475 Claims Fax: 844-881-2247 Email: custservice@uhcservices.com Mail: UnitedHealthcare Benefit Services P.O. Box 30506 Salt Lake City, UT 84130
Employers/Brokers: COBRA, Individual Conversion, Retiree Billing, Direct Bill and State Continuation	Log into https://uhcservices.com and access the COBRA Employer Administrative Guide for a list of the commonly asked questions and answers.	Small Business (have 100 or fewer employees) Phone: 800-318-5311 Email: cobra@uhcservices.com Large Accounts (have over 100 employees) Phone: Please contact your assigned representative Email: cobra_kyoperations@uhc.com
Employers/Brokers: Reimbursement (HRA, FSA, Dependent Day Care Account)	Log into employer.uhcbs.com and access the Reimbursement Employer Administrative Guide for a list of the commonly asked questions and answers.	Phone: 800-318-5311 Email: cac@uhcservices.com Mail: UnitedHealthcare Benefit Services P.O. Box 30506 Salt Lake City, UT 84130