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Contact Us
Category Common Questions Contact Information
Web Site Technical Questions What browsers are supported?

We support:
• Internet Explorer version 6, &  7
• Safari versions 5.1 and newer
• Chrome 23.0.1271.97 and newer
• Firefox 17 and newer
 
What do I do if I am using Internet Explorer  8 or newer?

IE8

Use compatibility view. Select the broken green piece of paper by the address bar. Compatibility view will roll the browser mode back one level.

IE9 and newer
Choose F12 from the function keys. Scripting will open at the bottom of the page. Change the browser mode to Internet Explorer 7 standards.
Note: Compatibility mode will not work as Compatibility view will only roll the browser mode back one level.
 
Participants/Members:  COBRA, Individual Conversion, Retiree Billing, Direct Bill and State Continuation After signing into the uhcservices.com, access the Participant Guide in the Resources section, for more information about the website functions and administration regulations.

Phone:  866-747-0048
Email: cobra_kyoperations@uhc.com

 

Mail: 
UnitedHealthcare Benefit Services
P.O. Box 221709
Louisville, KY 40252

Participants/Members:  Reimbursement Services (Flexible Spending Accounts, Dependent Day Care Accounts and Health Reimbursement Accounts)

 

How do I submit a claim?


You may file a claim by mail or fax using the claim form on member.uhcbs.comYou may also be eligible to submit claims directly on the website. * This service is not available for all products.

 


Where do I find more information about eligible expenses?


http://www.myuhc.com/member/prefsaCalcExpenses.do?pagelink=eligibleHealthCare

 


What is the definition of an eligible dependent?


http://www.irs.gov/pub/irs-pdf/p502.pdf

 

Phone: 877-797-7475 
Claims Fax:  844-881-2247
Email: custservice@uhcservices.com

 

Mail:
UnitedHealthcare Benefit Services
P.O. Box 30506
Salt Lake City, UT 84130

Employers/Brokers:  COBRA, Individual Conversion, Retiree Billing, Direct Bill and State Continuation Log into uhcservices.com and access the COBRA Employer Administrative Guide for a list of the commonly asked questions and answers. 

Small Business  (have 100 or fewer employees)
Phone: 800-318-5311
Email: cac@uhcservices.com

 

    
Large Accounts (have over 100 employees)
Phone:   Please contact your assigned representative
Email: cobra_kyoperations@uhc.com      

Employers/Brokers: Reimbursement (HRA, FSA, Dependent Day Care Account) Log into employer.uhcbs.com and access the Reimbursement Employer Administrative Guide for a list of the commonly asked questions and answers. 

 

 

Phone: 800-318-5311
Email: cac@uhcservices.com  

 

Mail:
UnitedHealthcare Benefit Services
P.O. Box 30506
Salt Lake City, UT 84130